FAQ

Where can I find help with sizing?

Each product will have their own size guide on their product page. Please reach out to us if you still have issues. 

What does KC Certified mean?

KC Certification is a product certification which ensures the conformity of products to Korean safety standards. The certification process goes through rigorous inspections and product testing. The KC certificate is similar to the European CE mark.

What is the current turnaround time for orders?

Once your order is placed, it will take about 24-48 hours to be processed and shipped.

Can I cancel or make changes to my order?

Petit Eggy cannot guarantee changes or cancellation to orders once it has been placed. If your order has not been shipped then we may be able to make changes. If your item has been shipped already, we cannot make any changes.